UAE Careers Jobs

Host / Welcomer/ Coordinator, Guest Relations

One&Only One Za'abeel

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

Job Description

The Host is considered the connection between the One&Only One Za’abeel and the Guests, overseeing all Guests’ needs during the stay and assisting them with reservations, special events, refreshment center preferences, room orientation, guest laundry cleaning services, packing, unpacking of their luggage. You will go beyond service basics, anticipating and creating everlasting memories for our Guests.

Qualifications & Experience:

  • The ideal candidate will possess a minimum of 2 years of experience in guest relations or a similar role in a luxury hotel.
  • You will have a strong guest drive, communication and organization skills, and attention to detail.
  • You are able to work in a fast-paced environment and handle multiple tasks simultaneously with excellent problem-solving abilities.
  • You should be familiar with hotel reservation systems, and MS Office.
  • Additional languages such as Arabic, French, Spanish, Russian, German, or Mandarin will be advantageous.