UAE Careers Jobs

Front Office - Intern

Fairmont The Palm

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.

Job Description

  • To assist in the check ins and the check outs
  • To greet the guest and identify his specific reservation
  • To anticipate and personalize the service for each guest to ensure his satisfaction
  • To follow up of guests during all their stay to ensure their satisfaction
  • To deal with the needs, issues and guest complaints
  • Perform job duties as advised by the Head of the department.
  • Regularly maintain attendance by reporting to shift timing as advised.
  • Establish and maintain good communications and teamwork skills with fellow heartists and other departments within the hotel as and when required.
  • Ensure to maintain the training plan effectively and seek for assistance if any

Qualifications & Experience:

  • Currently enrolled in 1st year or 2nd year of the Hospitality College or University
  • To have an excellent presentation
  • To speak English (oral/written) – Additional Language is a plus
  • To be open minded, dynamic, cheerful, autonomous and organized