UAE Careers Jobs

Group, Conference, and Events Sales Manager Job

Canopy By Hilton Al Seef — Dubai

Valid Till: N/A

Al Seef Street, Dubai, Dubai, United Arab Emirates

Company Description

Beside Dubai Creek, we’re steps from the boardwalk with shops, restaurants, the Museum of Illusions, and the Al Fahidi district nearby. Explore the area with free bike rentals and buggy service. Family amenities include connecting and family rooms, film screenings, kids’ menus, and more. A rooftop pool, spa, riverside lounge, and complimentary evening tastings complete your stay.

Job Description

As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maximise all Group, Conference, and Event revenue opportunities
  • Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
  • Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy
  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
  • Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member
  • Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts

Qualifications & Experience:

A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector
  • Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
  • Excellent selling capability and an ability and desire to coach selling techniques to their team