UAE Careers Jobs

CRM Systems Developer/Administrator

University of Wollongong Dubai (UOWD)

Valid Till: 21 July 2024

Dubai, United Arab Emirates

Company Description

Established in 1951 and ranked in the top 1% of universities worldwide*, Australia’s University of Wollongong is a global brand with international campuses in Dubai, Hong Kong and Malaysia.

University of Wollongong Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors. All of our degree courses are accredited by the UAE Ministry of Education’s Commission for Academic Accreditation (CAA) and licensed by Dubai’s Knowledge and Human Development Authority (KHDA), as well as being recognised by leading professional organisations such as AACSB, ACCA, ACS, CIM, CIPD, CPA, Engineers Australia, PMI, and others.

Job Description

UOWD is seeking a consultant CRM developer/systems person for a 12-month period to manage day-to-day operations in Sugar CRM, Sugar Market and establish a B2B sales intelligence and engagement platform system similar to Apollo embedding LinkedIn Sales Navigator. This role will encompass various tasks including but not limited to the creation and testing of nurture campaigns, establishing workflows, creating reports and dashboards, ensuring data integrity, managing Sugar Market functionalities, and training end-users.

Time Allocation:

75% of Time: Sugar Market & CRM

25% of Time: Establishing B2B Sales Intelligence and Engagement Platform

The objective of this consultancy is to enhance UOWD’s customer engagement, operational efficiency, and sales intelligence through expert management and optimization of Sugar Market & CRM, and the establishment of a B2B sales intelligence and engagement platform.

Qualifications & Experience:

  • Bachelor’s degree in Computer Science or a related field
  • Proven experience in developing and maintaining CRM system
  • Familiarity with CRM software platforms such as Sugar Market & CRM, Salesforce, Microsoft Dynamics or SAP
  • Strong programming skills in languages such as Java, JavaScript, C# or Ruby
  • Excellent problem-solving skills and attention to detail
  • Ability to work collaboratively with cross-functional teams and stakeholders