Receptionist Job

One&Only The Palm Hotel

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

Job Description

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Receptionist to join the One&Only team at The One&Only The Palm Hotel in Dubai.

 

With the global growth of our brands, you will be responsible for all systems and procedures connected with front desk, check in, check out, resort information, guest transfers, guest relations, excursions, cashiering, night reception functions, and other allied front office functions. Will always project an image of courteousness and hospitality while handling guests. In addition, to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure the highest levels of personalized attention and standards of service. Anticipates the needs of guests, including prearrival journey and executes all requests in a timely fashion. You will be instrumental in creating an environment & executing service that is second to none by consistently seeking opportunities to create everlasting memories and building relationships.

Qualifications & Experience:

  • Suitable candidate will be reporting directly to the Front of House Manager.
  • He/She must be highly qualified and must have at least 1-2 years’ experience in a similar role in an upscale luxury hospitality industry or five-star hotels.
  • He/She must have customer service & reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language.
  • Computer literacy including relevant software and experience in using an opera system.
  • Middle East/GCC experience is an advantage.