UAE Careers Jobs

Motorcycle Technician

Al Futtaim Automotive

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands.

Job Description

The primary focus of the role will be to carry out dealership service on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue.

Responsibilities:

  • Day to day Service & Maintenance activities of Motorcycles inside the branch workshop and the field
  • Correctly diagnose and repair faults
  • Prepare quotations as accurate as possible at the time of estimation
  • Write Clear Field Service Reports after completion of each job and obtain customer approval/payment
  • Responsible for the highest levels of work quality and customer satisfaction
  • Ability to conduct duties in a workshop environment or independently travel to worksites in various locations
  • Work closely with the Aftersales Supervisor/Team Leader to ensure that jobs are completed within stipulated manufacturers or local standard times
  • Timely and accurate machine fault diagnosis and high level of ‘first-time fix’
  • Should be able to understand and interpret maintenance and repair manuals, schematic drawings, electrical circuits etc..
  • Recommend preventive maintenance and repair solutions to reduce risk of breakdown
  • Use and maintain appropriate Personal Protective Equipment supplied 
  • Ensure quality of job to avoid errors/rework and take actions to resolve customer concerns to improve customer engagement.

Qualifications & Experience:

  • Minimum of 2-3 years’ experience
  • Technically competent, with ability to diagnose and repair products within a set timeframe
  • Must have ITI Diploma and NCVT
  • Motorcycle License is a must
  • Must be able to communicate in both written and spoken English