Store Manager - Beauty | Retail | Watsons

Al Futtaim Private Company LLC

Valid Until: N/A

United Arab Emirates

Company Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. 

Job Description

The job holder is responsible for planning, controlling and directing his store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. JH provides excellent communication and people’s skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.

Responsibilities:

  • Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
  • Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
  • Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
  • Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc)
  • Recommends and initiates plans to optimize the stores’ controllable expense.
  • Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)

Qualifications & Experience:

  • Bachelor Degree (Masters Preferred)
  • 5-6 years’ experience in retail and team management (preferably in skin care and cosmetics)
  • Empathy Customer service and results oriented Leadership and problem solving skills
  • Good communication skills
  • Excellent relationship skills
  • Technical knowledge on products