Sales Manager

Al Futtaim Automotive

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. 

Job Description

The purpose of the role is to manage the sales functions for the assigned specific portfolio by executing sales strategies. Ensure that the sales team adheres to the company mission, vision, and values by monitoring the application of standard operating procedures. and responsible for the achievement of the specific portfolio goals by directing sales teams to achieve the sales targets.

Responsibilities:

  • Responsible for the achievement of the specific portfolio goals by directing sales teams to achieve the sales targets.
  • The sales manager is responsible for the location assigned and all the manpower assigned to this location as well as vehicle display and maintaining the facility as per Al Futtaim standards. 
  • The Sales Manager will lead the Sales team to consistently deliver an educational, immersive, and exciting experience to all their current and future customers.  
  • Supervises daily performance of sales team by following up on vehicle sales achievements and value-added products, moreover, taking part in non-regular transactions during peak season to ensure the required sales target is achieved.
  • Manage sales teams to achieve pre-determined operational targets by providing and analyzing business plans to meet operation targets determined by the management.
  • Monitor and evaluate the sales team performance to ensure that the specific portfolios of business performances are met by taking corrective action in conjunction with the centre management, whenever required.
  • Responsible for ensuring sales processes are efficient and customer complaints are managed by promoting standard sales procedures to the sales team members
  • Address customer complaints that require support to the sales executive to maintain customer satisfaction and achieve customer engagement targets.

Qualifications & Experience:

  • Bachelors Degree.
  • 3 years of experience in a client-oriented automotive retail luxury environment. 
  • 3 years of experience in leadership and people management.
  • Additional experience working in retail environments with strong branded experience.
  • Proficient in Microsoft Office.
  • Valid UAE driver’s license.