UAE Careers Jobs

SAINT LAURENT Client Advisor Job

Kering

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

A Client Advisor contribute actively to the store sales and key indicators achievement.

They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

Responsibilities:

  • Provide an outstanding client and after-sale service to all visitors and clients

  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests

  • Cultivate a robust client portfolio to secure a proactive and growing business

  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

  • Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture

  • Show a transparent and genuine attitude with the client and create a unique connection with them

  • Communicate in a professional and authentic way, with clients and colleagues

  • Effectively use all the available tools to optimize business opportunities

Qualifications & Experience:

  • A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality

  • Have personal taste and passion for the fashion culture, like to create personalized looks

  • Have a natural business mindset and an entrepreneurial spirit