UAE Careers Jobs

IRD Ordertaker Job

One&Only One Za’abeel

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. 

Job Description

  • As a room service order taker, commonly known as an in-room dining order taker, your role is instrumental in ensuring that hotel and resort guests experience impeccable dining services in the comfort of their rooms.
  • This position entails delivering exceptional customer service by warmly greeting guests, offering menu recommendations, and accurately recording their orders.
  • You will work closely with kitchen and service staff to guarantee the prompt preparation and delivery of orders.
  • A strong understanding of the menu, proficiency in upselling, and unwavering attention to order accuracy are fundamental to this role.
  • You will also handle payments, maintain a hygienic workspace, professionally address guest complaints, and strictly adhere to food safety and hygiene standards.
  • Effective communication, organizational skills, and flexibility to work diverse shifts, including evenings, weekends, and holidays, are essential. 

Qualifications & Experience:

  • The ideal candidate for the position of Ordertaker should have a minimum of 1 to 2 years of experience in a similar role within the context of a luxury hotel or restaurant. International experience is highly preferred, and exceptional communication skills are a must. Additionally, a willingness to work flexible hours is required to excel in this role.