HR Coordinator Job

This role is an integral role within the Regional Services team for Middle East and requires a self-motivated individual responsible for providing support to ensure compliance and data integrity within Regional Services for Middle East. This role will ensure all aspects of people data, within remit, is managed accurately and efficiently to interface with Global Shared Services and Payroll, ensuring adherence to processes.

Regional Services provide region wide support for people processes, HR systems integration and improvement projects which drive efficiency in the systems and solutions incorporating employee and manager self-service.   

The role must ensure all information is managed in confidence and accurately, as well as in accordance with all policies, processes and legislation. Responsible for checking and monitoring work of GSS. May support various areas with HR such as employee life cycle, compensation & benefits, global mobility, talent and recruitment. 

• Support to HR Business Partners throughout Middle East for specific in-country and HR activities. 
• Reviews and responds to incoming regional services queries in line with defined service level agreements (as required)
• Acts as a HR process expert with the ability to find the correct solution and undertake problem solving.
• Liaises with Business Partners to support employee queries. 
• Interface with Talent Acquisition for support on data and process within in ORC.
• Regional Service and HR projects as required
• Assist with data reviews and data cleansing to ensure HRIS is accurate at all times.
• Produce regular scheduled or ad-hoc reports and data as required.
• Complete assigned tasks with accuracy using all available resources.
• Participates in continuous improvement and recommend process efficiencies that they think may exist through user and team feedback and experience. 
• Works within defined processes and procedures, escalating where they don’t exist for a particular situation.
• Creates records and updates systems.
• Follows all instructions, standard operating procedures (SOPS) and checklists to completion.
• Assists and responds to HR queries from employees and managers including HR procedures, and HR forms specifically, leave/absence queries and employee benefits etc.
• Collaborate with mobility advisors/coordinators, PROs and government relations advisors.