Business Development Manager Job

Aramex

Valid Till: N/A

Dubai, United Arab Emirates

Job Description

As a Business Development Manager – Freight at Aramex, your primary objective is to drive substantial financial growth by acquiring new customers and expanding relationships with existing ones. By understanding customer requirements and aligning them with Aramex solutions, you will play a crucial role in achieving targeted revenue growth and enhancing customer satisfaction.

  • Generate and nurture leads in coordination with vertical marketing and field marketing activities to drive targeted revenue growth.
  • Cultivate and nurture leads within assigned geographies, leveraging a value-based approach to create opportunities.
  • Manage and expand existing business relationships to generate sustainable revenue growth, including exploring additional regions and products.
  • Understand and analyze customers’ business objectives to act as a consultant, translating their strategies into valuable opportunities for Aramex.
  • Present solutions to customers, demonstrating business value and alignment with their goals.
  • Identify and develop relationships with key contacts within targeted customer organizations to maximize leverage for Aramex.
  • Collaborate with the solutions group to define innovative solutions that address customer needs and add value to their business operations.
  • Work closely with account managers to ensure a seamless customer experience and maximize customer satisfaction.
  • Perform all aspects of the sales process and update customer information using CRM systems.
  • Network with industry professionals and internal affiliates to share best practices and stay informed about industry trends, marketing, and sales strategies.

Qualifications & Experience:

  • Bachelor’s degree in business or a related field.
  • Minimum of 2 years of relevant working experience, preferably in the logistics and shipping industry.
  • Proven track record of achieving organizational and personal sales objectives, demonstrating a results-oriented approach.
  • Strong business acumen and industry knowledge to effectively understand and address customer needs.
  • Strong customer-centric mindset, focused on delivering value and exceeding customer expectations.
  • Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers.
  • Proficiency in working with global and local leaders to develop short and long-term goals specific to the commercial organization.
  • Fluency in English, additional language skills are a plus.