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Accounts Receivable Officer

InterContinental Hotels Group® Dubai Festival City

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. 

Job Description

  • Process and record invoices, receipts, and other financial transactions related to accounts receivable. Ensure accuracy and completeness of data entry and maintain proper documentation.
  • Generate and send accurate and timely invoices to customers or clients. Verify the accuracy of billing information, such as prices, quantities, discounts, and payment terms.
  • Monitor and follow up on overdue accounts and outstanding payments. Communicate with customers to resolve payment discrepancies, arrange payment plans, and ensure timely collection of payments. Handle inquiries and provide customer support related to accounts receivable.
  • Perform regular reconciliations of customer accounts to ensure accurate recording and allocation of payments. Investigate and resolve any discrepancies or issues identified during the reconciliation process.
  • Maintain accurate and up-to-date customer information in the accounts receivable system. Update customer records, contact details, credit limits, and payment terms as necessary. Review and assess customer creditworthiness and make recommendations for credit limits or adjustments.
  • Prepare regular reports and analysis related to accounts receivable, including aging reports, cash flow projections, and collection performance metrics. Provide insights and recommendations to management for improving cash flow and reducing outstanding receivables.
  • Collaborate with internal teams, such as sales, customer service, and finance, to resolve customer issues, address billing inquiries, and improve the overall accounts receivable process. Maintain effective communication and foster positive relationships with customers and clients.

Qualifications & Experience:

  • Bachelor’s degree in accounting, finance, or a related field (preferred)
  • Proven experience in accounts receivable or a similar finance role
  • Strong knowledge of accounting principles and practices
  • Proficiency in using accounting software and ERP systems.
  • Knowledge of relevant legal and regulatory requirements
  • Proficiency in Microsoft Excel and other office applications.