Makeup Consultant - Faces

Chalhoub Group

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Job Description

At Chalhoub, creativity is in our culture! Working as a Makeup Artist you will be responsible for achieving optimum sales and targets by ensuring a high level of Guest Experience and professional standards. You will provide makeup demonstrations to customers and guide them through the right make up combinations. You will also be accountable for counter cleanliness, stock replenishment, handling new launches, promotions of products and merchandising.

Responsibilities:

  • Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members
  • Push make-up sales during events, promotions and launches
  • Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities
  • When applicable, stay abreast of the brand’s different online (website, app and social media) offerings and activities and promote them with customers. Participate in achieving incentives
  • Generate sales, while achieving line and sales targets, using make up knowledge and ensure monthly make-up sessions are reached. And assure all sales and operational policies are followed and maintained.
  • Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level
  • Maintain all operating standards by ensuring merchandising levels, stock replenishment and organising display in the appropriate shelves/ counters are done as per the brand’s VM guidelines
  • Report stock shortages using the stock order form and ensure stock receipt as per set procedures.
  • Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, CRM, OMS, etc.)

Qualifications & Experience:

  • A minimum of 5 years of experience in beauty retail 
  • Strong makeup knowledge and technical skills
  • Passion for makeup brands and trends
  • Russian speaking, additional languages are a plus.