Ensure high levels of customer’s satisfaction through supervising, monitoring and evaluating the quality and effectiveness of service provided by pharmacy staff
Ensuring accuracy in dispensing all medications, including but not limited to controlled medication and insurance prescriptions
Following insurance protocols and prompt documentation, communication and follow up
Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, organizing daily duty Rota, handling complaints and grievances, as well as providing or organizing training and development of staffs
Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements and enhancing existing relationships to maximize sales & margin returns
Implement effective sales & marketing strategies related to all product ranges, working with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows
Deliver on all targets, and drive business initiatives to an exceptional level.
Participate in assigned projects involving industry organizations, supply chain initiatives, and other special projects
Organize special promotions, displays and events in the store
Update Area Manager on business performance, new initiatives and other pertinent issues
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Analyze sales figures and forecast future sales, analyze and interpret trends to facilitate planning
Mai and staying in contact with vendors and shippers
Managing the day to day activity in the store and monitoring adherence to company policy, programs and procedures.
Maintain the stability and reputation of the store by complying with legal requirements by ensuring that the licensing of the facility as well as the staffs are valid, renewed and updated
Maintain outstanding store condition and visual merchandising standards
Qualifications & Experience:
Bachelor’s Degree in Pharmacy
License from: DHA/MOH/DOH
Minimum of 2 years experience as a registered pharmacist cum Store Manager in UAE.
