Senior Technical Product Manager

HSBC Bank

Valid Till: 08 August 2024

United Arab Emirates

Job Description

EMEA Retail Banking and Strategy Technical Product Manager role highly focusses on delivering distinctive value on strategic product iterative delivery within WPB Retail Banking and Strategy Technology EMEA region. Related skills for this role include but is not limited to strong knowledge around Cards and Loans Products, Vision Plus processing platform, Credit Control services including decision systems, Mobile and Internet Banking centric borrowing and servicing capabilities, Domestic and International Payments systems, Credit Bureau etc and conversant on various surround applications such as HUB, Staff Channels, Customer Channels, Data & Messaging, Utilities, Alerts, Operations, BI systems, external interfaces like Visa, MasterCard, Central Bank Schemes, ATM and Payment networks etc. along with knowledge on products, features and services offered.

This position involves regular interaction with IT and non-IT senior stakeholders and therefore requires strong techno-functional skills, stakeholder management and subject matter expertise across Lending/Payment Technology.

The role holder will play a pivotal role in supporting the function that has an overall, end-to-end responsibility for overseeing and providing leadership on all product capabilities and technical interdependencies as well as understanding and appreciating the Business needs and implications of lending products and systems. Overall knowledge about the features offered by the product suite, market dynamics and competitor products add value to the role to uplift the business capabilities in the geography.

Qualifications & Experience:

  • Act as the regional WPB Technical Product Owner and subject matter expert, accountable for initiatives within Retail Banking and Strategy Technology organization across EMEA.
  • Representing MENA Retail Banking and Strategy Technology within the Global forum, providing content relevant to the EMEA region. 
  • Own the WPB Retail Banking and Strategy Technology products within multi-disciplinary agile teams to deliver excellent new products and/or iterations to existing products to meet user needs. Working in collaboration with the regional and Global Product Owners to ensure the best outcomes.
  • Create, own, and maintain the product backlog. Ensure the wider Technology team and business stakeholders understand the backlog and the prioritization method being applied.
  • Manage development and elaboration of product roadmaps in support of the business appetite.
  • Build and maintain effective business relationships across the global businesses and regional teams, understand key drivers and metrics, and effectively prioritize competing demands from several lines of business. 
  • Provide IT expertise and consultancy to regional and global business for the long-term benefit of the Group regarding WPB Retail Banking and Strategy Technology.