CRM Trainee Job

Chalhoub Group

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Job Description

  • Collaborate with the team and other departments to brainstorm and build impactful, targeted email campaigns.
  • Create compelling copy in English (Arabic would be a plus) for newsletters/sms/push/whatsapp, ensuring consistent tone of voice and brand language.
  • Use Salesforce Marketing Cloud to design and send newsletters, ensure accuracy and quality by maintaining a vigilant eye for detail.
  • Support in tracking the performance of CRM campaigns, analyzing metrics, and providing actionable insights to improve future communications.
  • Integrate seamless omnichannel experience by visiting store and keeping close contact with retail team 

Qualifications & Experience:

  • Creative thinker with excellent communication skills.
  • A positive and proactive attitude toward learning and feedback.
  • Ambitious with high a drive for growth and excellence.