UAE Careers Jobs

Remittance Clerk

Al Ansari Exchange

Valid Till: N/A

United Arab Emirates

Job Description

To accurately perform all remittance transactions and other service transactions for the customers. 

Responsibilities:

  • Provides fast and excellent customer service to the customers in a very professional way complying with SGOT Rule (Smile – Greet – Offer – Thank).
  • Respect and comply with AML rules, policy and procedures of the company at all times
  • Collect all supporting documents for the transactions conducted and arrange for keeping them in files as per the uniform filing system and AML policies of the company.
  • Arrange for transfer of such documents to the warehouse
  • Resolve customer complaints independently, wherever possible
  • Read, understand, sign and follow all the announcements from the Head Office or Admin Office
  • Forward technical support requisitions to Admin Office
  • Respect office guidelines of the company and always keep the counter, drawers, tables and workplace neat and clean.
  • Attend all telephone calls and give transfer rate / information as required by the callers
  • Identify and seize potential customers or business

Qualifications & Experience:

  • Bachelor’s Degree holder
  • At least two years of experience in cash handling and customer service
  • Excellent communication skills in English and/or Arabic, Urdu, Tagalog, Hindi or Malayalam
  • Must be adaptable to work on a shifting schedule and in any location across the UAE