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Dubai, United Arab Emirates
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation.
The Operations Manager, Ticketing is responsible for the overall operations of ticketing functions of Aquaventure World. person in this role looks after the development and performance of the Assistant Managers and Team Leaders to ensure that the best customer service practices are carried out. This is inclusive of ticketing efficiency, cash handling skills, ticket transactions, and continuous training on all products and sales techniques in a fast paced and controlled environment.
Additionally, this position will work in conjunction with other Admissions Leadership to oversee arrival/exit experience, sales of Aquaventure World products, guest complaints resolution, Dolphin Bay reservations, administrative functions, and coordination with 3rd party vendors to represent Aquaventure World.
