Restaurant Manager

Bab Al Shams Desert Resort

Valid Till: N/A

Dubai, United Arab Emirates

Company Description

Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.

Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.

Job Description

Directs and coordinates all activities and provides assistance to the staff in the restaurant and bar assigned. Ensures all established service standards and procedures of The Meydan Hotel and leads to guest satisfaction, staff satisfaction and profit. Under the general guidance of the Food and Beverage Manager in accordance to the Hotel’s Policies and Procedures.

  • Manages all aspects of a specific Outlet(s) within the F&B department including the selection, development and performance management of colleagues, optimizing profits and increasing sales. 
  • Manages scheduled shifts ensuring guest satisfaction. 
  • Manages all operational issues ensuring Meydan’s Standard Operation Procedures are met and value is added to the F&B objectives as detailed in the F&B Department Performance Plan.
  • Monitors effectiveness of workflow & Sequence of Service during service periods and provides hands-on support as and when required.
  • Monitors the cashiering function of the outlet to ensure compliance with TMH Cashiering Procedures.
  • Develops, maintains & actively uses a database of customer details/ history and other strategies that assist in guest recognition.
  • Advises the F&B management of any improvements needed in relation to restaurant operations including updates to SOPs or addition/ deletion of SOPs.
  • Implement strategies to increase the market share for the Outlet.
  • Ensures that colleagues know the relevance and importance of their activities and how they contribute to the department objectives detailed in the F&B Department Performance Plan. 
  • Determines the necessary competence for colleagues and provides training or other actions to satisfy these needs. 
  • Demonstrates commitment to the development and implementation of the QMS system and continual improvement of its effectiveness. 
  • Communicates to colleagues the importance of meeting customer as well as regulatory & statutory needs. 
  • Ensures measurable quality objectives are established and actively participates in the review of these objectives 
  • Attends monthly department meetings. 
  • Maintains and promotes resort and company policies, procedures, and standards.   
  • Prepares the Food and Beverage marketing plan.
  • Ensures up-to-date hard copies of department SOPs are maintained at all times. 
  • Updates SOPs through Mercury as and when needed. 

Qualifications & Experience:

  • Hotel or Restaurant Management Bachelor Degree or its equivalent 
  • HACCP certified
  • 3-4 years in a similar position in a five-star hotel
  • Restaurant and Bars experience
  • Bar training and mixology
  • Able to meet financial targets
  • Ability to comply with all F&B brand standards