UAE Careers Jobs

Doorman Job

Saadiyat Rotana Resort & Villas

Valid Till: 21 July 2024

Abu Dhabi, United Arab Emirates

Job Description

We are currently looking for  dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:

Responsibilities:

  • Offer consistently professional, friendly, warm and engaging service
  • Ensure guests are greeted appropriately upon arrival in a warm manner
  • Open car doors for arriving and departing guests and escort them to the lobby
  • Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request
  • Forward all guest complaints or problems to the manager on duty
  • Ensure that an effective handover is made between duty shifts
  • Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
  • Establish, promote and maintain good public relation while meeting or exceeding guest expectations

Qualifications & Experience:

  • You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel.
  • Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials.
  • Computer Knowledge and additional language skills are an advantage.