To manage the turnaround of Etihad flights in co-ordination with various stakeholders, government departments and service providers.
Being aware of aircraft details, schedule, expected guest loads, baggage and cargo loads.
Brief all stakeholders involved in the flight arrival and departure (gate staff, crew, ramp staff etc.).
Manage the flight departure process, by leading EY and 3rd party agent teams with a positive a ‘can do’ attitude that inspires those around them whilst pre-empting and reacting to any anticipated issues or delays and subsequently cascading information to all staff so that guests and operational departments are kept informed of any changes.
Accountable for operational and last-minute changes that affect the turnaround, such as the offloading of cargo, guests and/or their baggage to ensure that the Etihad flight load planning in order that the Loading Instruction Report (LIR) and final Load Sheet are 100% accurate and delivered in a timely manner.
Responsible and accountable for identifying safety risks on and around the aircraft in accordance with the company risk assessment process and ensuring that adequate risk.
Accountable for load planning various a/c types in accordance with current company (and other airlines) weight and balance rules and guidelines; from flight creation and estimating zero fuel weights, to the production of the final Load Sheet and other necessary a/c documentation.
Qualifications & Experience:
Educated to secondary school level preferably with Math and/or a science qualification.
Required Load control capability on various aircraft types.
Minimum 5 years experience in a similar position (load control/dispatch) working at a major international airport.
Minimum 80% in all online application tests
At least 1 year experience within the operations , such as GSA, Crew, NOC desirable with a thorough understanding of ground operations.
Part of the Disruption Support Group (DSG) / Shadowing a turnaround supervisor within the live operation is desirable.
Successful in the Etihad Airways weight and balance licensing course is also desirable.
Strong focus on safety and leadership skills. Qualifications in leadership / coaching skills would be advantageous
Training in Dangerous Goods, aircraft weight and balance, ramp and passenger handling.