Dealer Rental Operations Manager Job

CAT RENTAL & USED is part of the Construction Industries (CI) segment and supports the Cat® dealer network to deliver customer rental solutions and profitably grow dealer rental revenue, customers and coverage. The team delivers world-class rental (heavy rents and rental services) & used customer services.​​​​​​​​

As a Dealer Rental Operations Manager , you will assess Dealer Rental Services Operations to identify either structural and/or operational issues. You will also be responsible for establishing corrective actions/recommendations as well as overseeing the execution of the plan with the concerned dealer.

• Provide in depth analysis of dealer rental operations, identifying strengths and weaknesses as well as implementing structural improvement plans. Improvement plans will have clear linkage to operational targets as well as both short term and long-term growth objectives.
  • While not exhaustive, this includes operations, resources, training, processes, fleet mix, fleet management, coverage and financials.
• Develop, Manage and Execute operational improvement programs in alignment with long and short-term rental growth strategies and operational goals. This will be done in collaboration with the dealer.
• Providing internal and external training to both Cat Rental team and dealer rental teams to address shortfalls.