Store Supervisor - FMCG

We are looking for an experienced and dedicated store supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff. To ensure success as a store supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Keeping record of Opening and Closing check sheet.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelves stocks and product displays, and the general appearance of the store.
• Investigating market trends and offer suggestions to Retail Manager for introducing products which are in demand.
• Maintain Opening and closing checklist.
• Addressing customers’ requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.